"The problem was communication." How many times have we said this at the conclusion of a failed or unsatisfactory project? What we probably mean is the problem was no or poor communication, and we could have avoided it! But how? This seminar begins by exploring the challenge of communication offering examples of miscommunication. Communication tips offered include topics such as stakeholder participation, principal liaisons, preferred ways of learning/understanding, confirming understanding, widely varied views of the same situation, teamwork, and Columbo's technique. The seminar's underlying theme is that communication must be planned, explicit and on-going as suggested by the following comment by executive and professor Charles Handy: "Mental telepathy is not, I fear, a reliable means of communicating in most organizations."
Presented in this one-hour seminar are practical methods for encouraging effective communication within the project team and between the project team and the client and other stakeholders. Introduced here are topics typically not covered in engineering education but more typically learned, inefficiently, by experience. Participants receive a handout summarizing the seminar and it also includes references to articles, books, e-newsletters, websites and other self-study materials. |
"It is a great format. It allows many of us to gather in the conference room during lunch hour to attend the seminar in a very efficient and limited timeframe. The hour length is fantastic. It fits into our brown bag lunch seminar plan."
"In an environment where time management is so crucial, it is wonderful to be able to attend a meaningful seminar with such little ancillary time commitments such as travel and coordination. My compliments. ASCE has found the perfect seminar format for today's busy professional." |
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Course Description
Develop your technical and management skills and earn PDHs/CEUs. By participating in ASCE Continuing Education, you can rest assured that the goals and objectives of your organization and staff will be met.
